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Power Restoration

Powering Back Up

During a major outage, our goal is to restore power to the largest number of members as quickly and safely as possible.

 


 

POWER RESTORATION PROCESS

Restoring power after a major outage can be complex. The complete process is shown in the graphic below. 

Power sometimes returns in a different order than you’d expect. We have a process in place to address critical needs first then the largest number of members as quickly and safely as possible.

  • As outage reports come in, troubleshooters and sometimes damage assessment crews are sent to investigate the outage cause. This is why you may see WCEC crews come and leave your neighborhood without power being restored.
  • Crews then repair or replace equipment as needed, removing all hazards.
  • Many times, tree trimming crews must remove trees or tree limbs before power can be restored.
  • Following a major storm, sometimes it's a matter of completely rebuilding parts of the electrical system to restore services, which can take lots of coordination and many hours to complete.

PoweringUp_FullPage_Logo_RGB.jpg

 

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©2022 Wharton County Electric Cooperative. All Rights Reserved.

  • My Account
    • Manage My Account
      • Start, Stop or Transfer Service
      • Pay Online (SmartHub Login)
      • Payment Options
      • Auto Pay
      • SmartHub
      • Update Account Information
      • Variable Billing
    • Account Information
      • Understanding My Bill
      • Payment Assistance
      • New Service Construction
      • Metering
      • Critical Account Membership
      • Texas Ag Sales & Use Tax Exemption
  • My Membership
    • Member Benefits
      • Co-op Connections Savings Program
      • Patronage Refunds
      • Washington D.C. Youth Tour Trip
      • Outdoor/Security Lighting
      • Products For Your Home
      • Texas Co-op Power Magazine
    • Member Information
      • Annual Meeting of Members
      • Member Resources & Forms
      • Member Communication
  • Our Cooperative
    • WCEC
      • WCEC History
      • WCEC Today
      • Board of Directors
      • Power Supply and Distribution
      • Shirly Stubbs Feinstein Endowment
      • Staff & Careers
      • Contact Us
    • Community Involvement
      • Operation Round Up
      • Employee Volunteers
      • CoBank Sharing Success Grant
      • Christmas Lighting Contest
      • Community Presentations
    • The Cooperative Way
      • What is a Cooperative?
      • America's Electric Cooperatives
      • Texas Electric Cooperatives
      • Touchstone Energy Cooperatives
  • Safety & Savings
    • Safety
      • Outage Central
      • Electricity 101
      • Electrical Safety
      • Kids Corner
      • Cybersecurity
      • Scam Protection
      • Call Before You Dig
    • Savings
      • Use Less; Save More - Energy Savings
      • Residential Energy Audits
      • Load Management Program
      • Beat the Peak
  • Internet Services
    • Manage My Internet
      • Pay Online (SmartHub Login)
      • Contact Internet Support
    • WCEC Internet Options
      • Wirehand Wireless
      • Exede Satellite
  • Outage Central
    • Outage Central
      • Report An Outage
      • Outage Map
    • Outage Information
      • Outage Prep & Safety Tips
      • Outage Prevention
      • Power Restoration